Technical Support

We take support issues seriously. Our aim is not only to supply high quality innovative products but to provide support second to none. As a result, we have a number of options that will make your customer experience more convenient.

Remote Support

You will require an internet connected PC. Our engineers are able to access your computer and evaluate settings. This is useful for configuration of 3D-eye office and solving PC conflicts. You will need to download the remote support utility. Once downloaded, double click on the icon and ring our office so we can direct your request to the appropriate engineer.

On-site Support

Chargeable at £87.50 per hour (plus travel expenses @ 44p/mile).